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Issue 32 December 2009

 Welcome
 
In this month's issue:
Introduction
 
  
 
We want to deliver value through Perform. Your opinion matters to us.
  
Please send your feedback to Perform@motivationmatters.co.uk 
  
We want to make things better.
 
 
 Introduction
 
Seasons Greetings to our subscribers.
  
Perform is in a reflective mood this month.
  
So congratulations on surviving 2009 and we're here to support your success in 2010!
  
Inspiring achievement is the primary job of every people manager.
  
Enjoy our reflections.
  
As usual we always welcome articles, questions or comment around our core proposition.
 
 
 
 The Great Leader Series - who do you know?
 
There is a lot of talk about the difference between a manager and a leader. Books, magazine articles and blogs try to draw a line between the two.
 
Perhaps this is a useful definition of the difference: Leaders change what is happening, managers get the best out of the status quo.
  
Awkwardly, we believe that a manager who doesn’t change things for the better is not doing the right job. We call that administration not management. We think a good manager has to change things for the better. 
  
If that means using leadership skills then perhaps a good manager has both skill sets.
  
If the focus is on getting things done more effectively the label really doesn’t matter.
  
A great leader makes great things happen.
  
They do not need to be very large, great things but they should be particular. They should make the observer think “now that is special”.
  
We all know these people; we meet them in daily life. We might not think of them as leaders but they have made a difference, made something happen that would not have happened without their involvement.
  
I have in mind a Cub Pack leader I knew – my son’s Pack Akela.
  
We knew our son was happy there and enjoyed his time in the Pack. One special day all the Cub Packs in the district attended a ceremony. They were all well behaved and it was a parental joy for us all.
  
When the ceremony was over all the other packs split up and the Cubs ran hither and yon playing and vaguely trying to meet up with their parents. It was uncomfortable to see at a well attended public event.
  Crazy man © Melissa King | Dreamstime.com
“Our” Akela kept all his Cubs close to him and had no problem in keeping them secure until their parents arrived to collect them.
  
I am sure his Cubs were no different to any of the others – they wanted to let off some steam and run about. But he had instilled the need to stay together and all his Pack’s parents were grateful.
  
Too small a success for a Great Leader do you think? Lord Nelson would only eat when all his men had been fed. Not much in that really. But it does make people feel special and valued.
  
When did you last ask that person in your office about that problem you know they had?
  
  
There is no neutral ground.
You ask or you don’t.
You show you care or don’t care.
That person will work a little harder for you or a little slower.
You make things better or you make them worse.
You are part of the problem or part of the solution.

 
Resolve to be better in 2010!
  

 
Helping inspire your people

 
 
 
 Current Thinking - New Year’s Resolutions
 
I am a big fan of New Year’s Resolutions. (My Editor complains I write about this every year – I know but I think it’s Navel gazing © Ivan Grlic | Dreamstime.comimportant!) It isn’t just that they help you achieve something you might not otherwise; they make you review the last year and form a wish list for the next.
 
In the “good old days” we had more time. First thing you wandered around and made sure everything was running well.  The mail arrived at 11 so time to sit down and respond before lunch. You could start work on that long term project straight after lunch.
 
Doesn’t describe a typical working day in 2009 does it?
 
It is a good thing that we are more connected with what is going on. We are on the “front-line” much more of the day. The blessing of email means that every fifteen minutes there may be something important buried in the “CC” mail so you have to check don’t you.
 
How many of us manage to set aside a block of three hours to work on something significant? It isn’t easy.
 
Maybe that should be your #1 Resolution – manage your time better.
 
As for #2 how about delegating more? That may just help with your time management.
 
Having made a little time, why not spend it on finding out about managing motivation and, that much debased concept, engagement? Done properly your people will bring you solutions instead of problems. More than that when you go and talk to them about a problem they explain how they fixed it yesterday! Then go on to list the other problems they solved you haven’t heard about yet!
 
So #3 is to find out about motivation management. It saves time and boosts operational capacity. That should help you when you have your next review with your Boss.
 
#4 would usefully be to use this rescued time to look ahead and do a strategic review of your unit. What is coming might come or should come? Now you can go to your Boss when asked about a problem she has and say you did this last month and this and this too!
 
#5 just has to be about people. Do you know the names of all your people, their significant others, children, pets and so on. Are you present in their lives a little?
 
Not to forget your own family and friends who deserve to share in the bounty of relaxed time you have now. Pensive woman © Rohit Seth | Dreamstime.com
 
Please write them down.
 
Copy and paste them.
 
 
Resolution One – Manage my time more effectively

Resolution Two – Delegate more

Resolution Three – Research motivation management

Resolution Four – Offer your Boss solutions to problems she doesn’t know she has yet

Resolution Five – Be present in the lives of all the people you contact everyday
 
 
Break the big ones up into chunks that match the free time you have now.
 
Remember what did or didn’t happen yesterday that you can’t change.
 
Today is the first day of the rest of your life – make it count!

 
 
 
 The Best Practice Forum - Lowestoft & Waveney Business Awards 2009 “Employee of the Year”
 

Motivation Matters are proud to be the sponsors of these awards again this year.
 
Following the successful launch of the awards in 2008 the level of interest and number of award entrants has grown enormously.

There could have been several winners of Employee of the Year 2009 but we made just two awards.
 
  
  
In the category of less than ten employees the winner was:Ms Natalie Farmer of P&S Personnel Services
 
Ms Natalie Farmer of P&S Personnel Services
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
In the greater than ten employees:
 
Ms Kathryn Bullen of Pilot Drilling Control.Ms Kathryn Bullen of Pilot Drilling Control.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Our congratulations to the winners and all that applied.
 
To be recognised as someone who “goes that extra mile” is a wonderful thing.
 
Start working toward the 2010 awards now!
 
 
 
 Thought provoking?
 
We hope you have enjoyed this month's Perform. Our aim is always to inform, inspire and enhance performance.
 
When you are ready to question the motivation management practices in your organisation, our website offers a wealth of information, tools and techniques to get you started.
 
Remember, we want to help.
 
 
 
 Our next Perform
 
We hope you enjoyed this Perform.
 
Do you have a great story to tell about inspiring people to great achievements? We will be delighted to publish it here!
 
Please contact us now with your ideas.
 
 
 

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