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Issue 29 May 2009

Welcome
 
In this month's issue:
Introduction
 
 
We want to deliver value through Perform. Your opinion matters to us.
 
Please send your feedback to Perform@motivationmatters.co.uk
 
We want to make things better.
Introduction
 
 This month we look forward to building performance and profitability as the global economy recovers.
 
We also look back to Mikhael Gorbachev to review the leadership lessons his career demonstrates.
 
The Great Leader Series - Mikhael Gorbachev
 Mikhail Gorbachev
 
In 1985, when the first rumblings of this month’s Great leader’s thunder were first heard, people on the street heard that the new leader would rule for seven years. Those who listened also heard that he was ‘foretold in the Bible’ ‘that he was an apocalyptic figure:  he had a mark on his forehead’. The latter comment will tell you that our Great Leader this month is Mikhail Gorbachev, instigator of the breakdown of the USSR.
 
To read this article on our website please click here
Current Thinking - Integrity
The UK is going through a scandal about our Members of Parliament claiming grossly unjust expenses incurred as part of their job. It seems that the Expenses system allowed many of these claims but some appear to be lacking integrity if not actually pushing the system to its limit.
 
Some may see nothing wrong with this of course.
 
In similar vein a lady has been accused of giving a false address in order to get her child into the school she wanted.
 
She has been caught but I wonder how many others, some who do know better, just think it is part of the system, the game that everybody plays?
 
Sometimes we Europeans look down on the Americans for the mess and confusion that surrounds their politics. Much of the mess and confusion comes from the right to access public records in the US that we are just beginning to see in the UK.
 
Sunlight and fresh air are strong disinfectants. Public money, public decisions should be made in public.
 
We expect our political leaders to show integrity. Should our managers show integrity, let in a little sunlight and fresh air to the decision maing process perhaps?
 
 
Best Practice - Why motivation matters

An internet search for the phrase “why motivation matters” led one person to our website this month.

Periodically we need to remind ourselves what this means and the search provides a good excuse.


Why motivation matters

Let us go back a few thousand years to before “Management Guru” meant anything and consider pre-historic Hunter societies. The pursuit of large creatures and their dispatch with sharpened sticks was a dangerous way to earn your next meal. But given the choice starve or hunt, the motivation is obvious.

This happy and easy to manage state of affairs changed when one caveman was found with a particular skill in sharpening sticks to a deadly point. His sticks made it much easier to bring down the hunted animal.

It seemed a good idea to have him stay at the base to sharpen sticks, rather than spend his time hunting animals. In this way all the Hunters had his special sharp sticks and the hunt was more effective.

Immediately the Tribe Elder had a problem. How did he ensure the Stick Sharpener produced a good amount of sticks of good quality in exchange for food and a safe working environment? Luckily he didn’t know about SMART objectives as the Management Guru tribe hadn’t come into existence yet.

Limited in understanding of how to measure things left few choices so a simple weight for weight system evolved. Whatever weight of sharpened sticks was made, the same weight of meat was given to the Stick Sharpener.

This was a crude motivational system and to improve his food supply the Sharpener made each stick a little heavier. This wasn’t so good for the Hunter but the Sharpener was happy.

The sharpness of the stick was so important that the Elder decided to send his Sharpener round the nearby tribes to learn their sharpening technology. That did improve his skill and he was now able to make sharp sticks more quickly. As a result he could get all the meat he needed in less time.

The Tribal Elder saw this behaviour with escalating concern. Good sticks were always in limited supply yet the Sharpener had meat going to waste.  The Elder had also heard that the sticks needed to change to accommodate the different prey throughout the year. A light sharp stick for the fast moving animals and a heavier stick for the massive animals would improve the food supply. Clearly the crude measure that motivated the Stick Sharpener had to evolve.

While the Elder had not heard of SMART objectives he had heard of DUMB ones. He needed DUMB objectives that ensured the supply of sticks matched the hunting environment as perfectly as possible while making the Sharpener perform well.

The Elder thought of a system that would Drive the Sharpener to meet the requirements. The system requirements would Unfold as circumstances changed and sharpening technology changed.

Sometimes sticks broke or got lost so the supply of sticks and their variants was a constant source of irritation. The requirements changed every day so the objectives had to be Micro-manageable as well as Broad in scope.

The Elder did have to communicate the requirements to the Sharpener every few hours but it did make the Sharpener feel part of the team again. While there were times the demand for sticks was light and the Sharpener had an easy life, at other times he worked extra hard so his friends didn’t have to face their prey with the wrong or blunt stick.

The Tribe ate well and the Sharpener felt the praise of his peers.

 

Why Motivation Matters

We are experts in motivation matters, that is our focus, it is our core expertise.

The expertise is based on primary research into factors affecting performance. The research threw up anomalous results at odds with conventional academics. The findings were refined in a twenty year management career combining academic insight with practical experience.

Motivation Matters has designed experiential workshops to allow self-discovery of the key principles. The workshops are fully interactive to ensure the best individual learning environment.

Naturally, as with most learning, applying the new knowledge in your work environment is not always easy. To give you every opportunity to apply your new understanding we offer Support packages. If you need help applying our principles in your work environment then just pick up the phone or email. We will talk you through how to make the change you want to see.

In summary the three key elements are:

  • Research based
  • See for yourself workshops
  • Live support to implement changes

We like to make a partnership with our Clients. The Satisfaction Guarantee ensures you’re satisfied before you pay. We are there on the phone supporting you implement the changes.

The benefits are straightforward.

  • People do more work, by working smarter not harder
  • Change is easier to implement.
  • Management time is freed up.

This means you get more work done for less cost, your Customers are happier and so are your people.

 
Thought provoking ?
We hope you have enjoyed this month's Perform. Our aim is always to inform, inspire and enhance performance.
 
When you are ready to question the motivation management practices in your organisation, our website offers a wealth of information, tools and techniques to get you started.
 
Remember, we want to help.
 
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